Why I work for Healing Waters

A friend of mine is getting her Masters degree in Non-Profit Management. As part of one of her courses, she had to interview someone that works for an NGO (Non-Governmental Organization, like Healing Waters.) She asked to interview me! I felt privileged to be asked.

As I was filling out the questions, I had a chance to reflect a little bit on the work I do with Healing Waters. Below are the questions and answers I gave, a little peek into my mind and soul. Enjoy!

1. Can you please first tell me a little about yourself and the organization you’re with?
a. What is your current position?
Field Operations Manager for Healing Waters International

b. Have you held other positions?
Not with this organization.

c. How long have you been involved with this organization?
Since November 2007, 2 years and 8 months.

2. How did you first get into the service field/work/position that you are in?

a. Earlier in your life, did you have a stand-out experience or event that particularly inspired you to serve? (Inspiration from a family member, friend, teacher, other individual, book?)
 My family would take a road trip to Northern Mexico every other year from the time I was 5 years old. This early exposure to poverty and the stark contrast between life in the US and life in Mexico had a profound impact on me
 Both of my parents have always been very community-service focused. My mom was a public school teacher my whole life and my dad worked for a law firm that focused on public sector clients (municipalities, school districts, universities.)
 The motto of the university I attended (Pacific Lutheran University) is “Educating for lives of service.” This meant there was a strong social justice focus or service focus in nearly every course I took and the professors really supported the idea of public service.

b. Did you have other influences, i.e. spirituality, political convictions, etc.?
My faith is one of the primary factors that motivates me to do the work that I do. I draw a lot of inspiration from Matthew 25:31-40 where Christ calls us to feed the hungry, give drink to the thirsty, comfort to the sick, clothe the naked, and give rest to the stranger. I also believe that faith without action behind it is meaningless. St. Francis of Assisi said, “Preach the gospel at all times, use words when necessary.”

3. What motivates you to continue to serve now?
a. What do you gain from what you are doing
The individuals, families and children I see when I visit our water systems who are getting access to safe drinking water motivates me to serve. Knowing that their lives will improve because of the work that Healing Waters is doing motivates me. I gain a sense of peace knowing that I am helping make the world a better place, even if it is just one water project, one family, one individual at a time. I feel called to do the work that I do, to invest my time, energy and talents to make life better for people who have not had the privileges that I have had in my life.


4. Can you describe the challenges you face in working for a NGO?
On a personal level, our society defines success as the accumulation of wealth: more cars, bigger houses, etc. Despite making a conscious effort to not live that way or be sucked into that definition of success, sometimes it can be hard. I have been offered jobs that pay double what I am making, but have turned them down. At the end of the day knowing that I am making a difference is better than getting a huge paycheck, but it can be a struggle, especially with a family to help support.

Also on a personal level, but more related to the work I do, I get energized by being in the field and seeing the people benefitted by our projects, so when I sit at my desk in Denver for months at a time without a field visit, I can lose sight of the greater goal.

On an organizational level, there is the chaos of working in a foreign country. The cultural differences, the major inefficiencies, the corruption and the distance and inability to be in the day-to-day operations are all challenges. I have spent a great deal of time in Latin America in the past ten years and am still amazed by how difficult it can be to get things done.

5. Can you describe the challenges of resource development?
In my position, I am insulated from the direct fundraising challenges. I do occasionally lead trips to the field with donors or prospective donors. The challenge on those trips is balancing a “good experience” for the donor with the realities we face on the ground.

There is also a challenge of how open and honest you want to be with a donor. Donors want to support an organization that is successful, so you want to present your success stories to donors. At the same time you want to be honest and transparent with donors and if you are struggling with something as an organization, you want to bring the donors into that struggle to help support you. It is a tough balance to strike.

6. How do you define “success” today - when do you feel like you are successful?
On a personal level, success is knowing that 130,000 people are being served with safe drinking water every day and that I had a very small role in that.

On an organizational level, success is staying true to our mission which means empowering local partners to transform their poor communities with a sustainable long-term safe water solution. When our systems are self-sustaining and people are being served, that feels like a success. When we add more projects and expand into new communities, that feels like a success.

7. What would you say to others to encourage them to serve?
Exposing people to the vast contrast in wealth and poverty will hopefully encourage them to serve. If I could get every CEO of a multi-national corporation to go live in the country where they manufacture on a local salary for a week, I think businesses and the decisions that are made by those businesses would be a lot more ethical and humanitarian.

a. What types of people do you think are attracted to serve in this type of organization and/or in civil society?
People who have seen a greater need and felt a call to respond to it. Usually it is people who have had some experience traveling internationally. They have been shocked by the poverty, the lack of access to basic resources, etc. And that has inspired them to want to do something about it. I think you need to have something in you that sees the humanity of all people and wants to work to make the world a better place in some way.

b. When recruiting and hiring new staff or volunteers, what types of people—with what types of skills and knowledge—does this organization look for?
I have not done a lot of recruiting or hiring. Our CEO talks about “head and heart.” He hires people that have the heart and the drive to do the work and knows that he can train their heads.

8. What other advice do you have for others who may be interested in exploring working in a NGO?

a. Where can one learn the knowledge/skills and gain the experience that is necessary for working in your type of organization?
Go spend some time in a developing country. Not just a week or two traveling, and not just to touristy areas, but really immerse yourself in the culture, the society, the politics, and the place. Be a Peace Corps volunteer, or find another program that suits your needs and interests. There are tons of long-term volunteer opportunities in countries like the Dominican Republic. Language skills are also useful in this kind of work. A month or two of intensive full-immersion language classes in a country where you are interested in serving would be invaluable to not only pick up the language, but also immerse yourself in the culture.

b. What are the best “points of entry” into the field of service
Finding a long-term volunteer opportunity abroad is a great way to start. Then when you return to the US you will have real field experience that you can apply to an organization like Healing Waters International.

9. Do you have any advice for young people in particular?
Travel! And not just to Europe or Australia. Travel to developing countries and spend enough time there to not just know the name of the local beer, but know the hangouts and activities of the local people.

When I was 23 and living in South America, I traveled with a retired stock broker. His sage advice to me was “There is always going to be time to earn money, but you will not always have the privilege and luxury of your health and time to travel. So do it now. Know that you can return back to the US at age 25 and still get started in a career. But you will never be able to replace the experiences you learn while traveling from 22-25.”

10. Could you speak to your particular interest in the cultural diversity and/or the international arena?
I have a strong passion for Latin America and development work in Latin America. Inevitably I end up looking at the root causes of poverty and what different people are doing to address them. This leads to an exploration of immigration and the large populations of Hispanic immigrants in the U.S. So I have developed a “sub-passion” for issues related to immigrant populations in the US and the cultural diversity that comes from that immigration.

My love for Latin America has also helped me develop a profound respect and appreciation for other cultures. In my own life, career and family, I try to take the best parts of each culture I have been exposed to and incorporate that into my sphere of influence.

Re-Post of NY Times Op-Ed Piece about International Relief work and Global Missions

This op-ed piece was just too good to not repost. I will be honest with you, I think it is going to make some people uncomfortable. It made me a little bit uncomfortable, but as Christians, I think we are called to live with a little discomfort. Enjoy!

Learning From the Sin of Sodom
By NICHOLAS D. KRISTOF
Published in the New York Times: February 27, 2010

For most of the last century, save-the-worlders were primarily Democrats and liberals. In contrast, many Republicans and religious conservatives denounced government aid programs, with Senator Jesse Helms calling them “money down a rat hole.”

Over the last decade, however, that divide has dissolved, in ways that many Americans haven’t noticed or appreciated. Evangelicals have become the new internationalists, pushing successfully for new American programs against AIDS and malaria, and doing superb work on issues from human trafficking in India to mass rape in Congo.

A pop quiz: What’s the largest U.S.-based international relief and development organization?

It’s not Save the Children, and it’s not CARE — both terrific secular organizations. Rather, it’s World Vision, a Seattle-based Christian organization (with strong evangelical roots) whose budget has roughly tripled over the last decade.

World Vision now has 40,000 staff members in nearly 100 countries. That’s more staff members than CARE, Save the Children and the worldwide operations of the United States Agency for International Development — combined.

A growing number of conservative Christians are explicitly and self-critically acknowledging that to be “pro-life” must mean more than opposing abortion. The head of World Vision in the United States, Richard Stearns, begins his fascinating book, “The Hole in Our Gospel,” with an account of a visit a decade ago to Uganda, where he met a 13-year-old AIDS orphan who was raising his younger brothers by himself.

“What sickened me most was this question: where was the Church?” he writes. “Where were the followers of Jesus Christ in the midst of perhaps the greatest humanitarian crisis of our time? Surely the Church should have been caring for these ‘orphans and widows in their distress.’ (James 1:27). Shouldn’t the pulpits across America have flamed with exhortations to rush to the front lines of compassion?

“How have we missed it so tragically, when even rock stars and Hollywood actors seem to understand?”

Mr. Stearns argues that evangelicals were often so focused on sexual morality and a personal relationship with God that they ignored the needy. He writes laceratingly about “a Church that had the wealth to build great sanctuaries but lacked the will to build schools, hospitals, and clinics.”

In one striking passage, Mr. Stearns quotes the prophet Ezekiel as saying that the great sin of the people of Sodom wasn’t so much that they were promiscuous or gay as that they were “arrogant, overfed and unconcerned; they did not help the poor and needy.” (Ezekiel 16:49.)

Hmm. Imagine if sodomy laws could be used to punish the stingy, unconcerned rich!

The American view of evangelicals is still shaped by preening television blowhards and hypocrites who seem obsessed with gays and fetuses. One study cited in the book found that even among churchgoers ages 16 to 29, the descriptions most associated with Christianity were “antihomosexual,” “judgmental,” “too involved in politics,” and “hypocritical.”

Some conservative Christians reinforced the worst view of themselves by inspiring Ugandan homophobes who backed a bill that would punish gays with life imprisonment or execution. Ditto for the Vatican, whose hostility to condoms contributes to the AIDS epidemic. But there’s more to the picture: I’ve also seen many Catholic nuns and priests heroically caring for AIDS patients — even quietly handing out condoms.

One of the most inspiring figures I’ve met while covering Congo’s brutal civil war is a determined Polish nun in the terrifying hinterland, feeding orphans, standing up to drunken soldiers and comforting survivors — all in a war zone. I came back and decided: I want to grow up and become a Polish nun.

Some Americans assume that religious groups offer aid to entice converts. That’s incorrect. Today, groups like World Vision ban the use of aid to lure anyone into a religious conversation.

Some liberals are pushing to end the longtime practice (it’s a myth that this started with President George W. Bush) of channeling American aid through faith-based organizations. That change would be a catastrophe. In Haiti, more than half of food distributions go through religious groups like World Vision that have indispensable networks on the ground. We mustn’t make Haitians the casualties in our cultural wars.

A root problem is a liberal snobbishness toward faith-based organizations. Those doing the sneering typically give away far less money than evangelicals. They’re also less likely to spend vacations volunteering at, say, a school or a clinic in Rwanda.

If secular liberals can give up some of their snootiness, and if evangelicals can retire some of their sanctimony, then we all might succeed together in making greater progress against common enemies of humanity, like illiteracy, human trafficking and maternal mortality.

Snow Day in Denver and Matthew 25. . .

I am sitting here at home writing this blog post today. Ed Anderson, my CEO at Healing Waters International called at 10pm last night to tell me not to come into the office today because of a pretty big snowstorm that started last night and is supposed to get worse as the day progresses.

The office for Healing Waters is on the campus of Lookout Mountain Community Church in Genesee. The church gives us office space up there, it is very generous of them. Genesee is about 15 miles west of Denver up in the foothills. So when we get snow in Denver, we REALLY get some serious snow up at our office. It is almost 2000 feet higher in elevation up at the office.

So I am working from home today. The change of scenery is nice and Sol (my black lab) is curled up at my feet. (Although that is not all that different from a normal day because Sol comes up to the office with me most days, Healing Waters is a dog friendly workplace.)

Snowy days like this make me think about our field offices in Mexico, Guatemala and the Dominican Republic. Some of our field staff and most of the people that benefit from our water projects have never seen snow.

This makes me realize what a true life of privilege that I live. Here I am sitting in Denver with six inches of snow on the ground and watching it fall. On Sunday I will be hopping on a plane and flying down to Guatemala for work. When I am there, we stay in Antigua, which has an average late Oct. temperature of 75 during the day.

Beyond being able to jet-set around for a change of scenery and weather, I am really privileged to be able to go to my sink for a glass of water. Just like the people who get water at our projects have never seen snow, they have also never been able to get a glass of safe drinking water from the taps in their home (if they even have taps in their home.)

So my snow day is making me reflect on my privilege in life. And with privilege comes empathy and responsibility.

Empathy arises from a profound realization of intrinsic interconnectedness between all humans, a sense of connection that God calls us to recognize. As a result, I feel the suffering and pain of others - to varying degrees - and am called by something very deep inside to do what I can to help them.

Jesus words in Matthew 25:34-40 really speak to me on this point. The version below is from The Message:

34-36"Then the King will say to those on his right, 'Enter, you who are blessed by my Father! Take what's coming to you in this kingdom. It's been ready for you since the world's foundation. And here's why:
I was hungry and you fed me,
I was thirsty and you gave me a drink,
I was homeless and you gave me a room,
I was shivering and you gave me clothes,
Iwas sick and you stopped to visit,
I was in prison and you came to me.'
37-40"Then those 'sheep' are going to say, 'Master, what are you talking about? When did we ever see you hungry and feed you, thirsty and give you a drink? And when did we ever see you sick or in prison and come to you?' Then the King will say, 'I'm telling the solemn truth: Whenever you did one of these things to someone overlooked or ignored, (to the least of my brothers and sisters) that was me—you did it to me.'

So that is how a snow day in Denver and Matthew 25 are related.

Below is a video that we filmed at our office in Denver back in September. Ed Anderson, our CEO wanted to record a message for the inauguration of our 35th water system in the Dominican Republic. The day we decided to record the message we were getting one of our freak Colorado September storms. Kind of puts the snow day, and the work we do for Healing Waters in perspective. Enjoy!